Privacy Policy

Privacy policy

Responsible for data processing is:
toolseye GmbH
Feldburgweg 66a
47918 Krefeld
Germany

shop@toolseye.com

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our offer, which are predominant in the context of a weighing of interests. All access data is deleted at the latest seven days after the end of your visit to our website.

Hosting services through a third-party provider
In the context of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, establishing contact and opening a customer account

We collect personal data when you voluntarily provide us with this information as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract or for the processing of your contact and you cannot send the order or contact without their indication. Which data is collected can be seen from the respective input forms. We use the data provided by you for the processing of the contract and your enquiries in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO.
In so far as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account. You will find further information on the processing of your data, in particular on the transfer of data to our service providers for the purpose of order, payment and shipping processing, in the following sections of this privacy policy.
After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO or we reserve the right to use your data for other purposes which are permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or by using a function in the customer account intended for this purpose.

3. Data transfer

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect the data protection declaration of the respective payment service provider applies.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they undertake the dispatch for us (drop shipment).

4. Postal advertising

Postal advertising and your right of objection
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by letter post. This serves to protect our legitimate interests, which outweigh the interests of our customers, in a promotional approach in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

Within the scope of processing on our behalf, the advertising mailings are provided by a service provider to whom we pass on your data for this purpose.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

5. Integration des Trusted Shops Trustbadge

To display our Trusted Shops seal of approval as well as to offer Trusted Shops products to buyers after an order, the Trusted Shops trust badge is integrated on this website.

This serves to safeguard our legitimate interests in optimal marketing, which predominate in the context of a weighing of interests, by enabling safe shopping in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The trust badge is made available by a CDN provider (Content Delivery Network) within the scope of order processing. Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is guaranteed. Further information on data protection at Trusted Shops GmbH can be found here.

When the trust badge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. Individual access data is stored in a security database for the analysis of security incidents. The log files are automatically deleted at the latest 90 days after creation.

Further personal data is transferred to Trusted Shops GmbH, if you decide after completion of an order for the use of Trusted Shops products or have already registered for the use. It applies the contractual agreement met between you and Trusted Shops. For this an automatic collection of personal data from the order data takes place. Whether you are already registered as a buyer for a product use is automatically checked by means of a neutral parameter, the e-mail address hashed by cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfillment of our and Trusted Shops' predominant legitimate interests in the provision of the buyer protection linked to the specific order and the transactional valuation services in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. Further details, also on the objection, can be found in the Trusted Shops data protection declaration linked above and in the trust badge.

6. Cookies and web analysis

In order to make a visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided that you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Furthermore, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

Use of Google (Universal) Analytics for web analysis
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analysis service is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser within the framework of Google Analytics is not combined with other Google data. The data collected in this context will be deleted after the end of the purpose and use of Google Analytics by us.

As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from recording data on this website in the future. In doing so, an opt-out cookie will be stored on your end device. If you delete your cookies, you will be asked again to give your consent.

7. Online marketing

Google Ads Remarketing
Through Google Ads we promote this website in Google search results and on third party websites. If you have given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. After the discontinuation of the purpose and the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.
Any further processing of data will only take place if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize ads you see on the web. In this case, if you are logged in to Google while visiting our website, Google will use your information along with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.
Google Ads is an offer by Google Ireland Limited, a company incorporated and operated under the laws of Ireland, with registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this.

Google Fonts
On this website the script code "Google Fonts" is integrated. Google Fonts is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to safeguard our legitimate interests, which outweigh our own in the context of a balancing of interests, in a uniform presentation of the content on our website in accordance with Art. 6 para. 1 lit. f) DSGVO. Within this framework, a connection is established between the browser you use and the Google servers. This enables Google to know that our website has been accessed via your IP address.
As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield. Further information about data processing by Google can be found in Google'sprivacy policy.

8. Sending evaluation reminders by E-Mail

Rating reminder through Trusted Shops
If you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you an evaluation reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

9. Contact details and your rights

As a data subject, you have the following rights:

  • according to Art. 15 DSGVO the right to request information about your personal data processed by us to the extent specified therein;
  • according to Art. 16 DSGVO the right to demand the immediate correction of incorrect or completion of your personal data stored with us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing of the data
    • to exercise the right to freedom of expression and information;
    • to fulfil a legal obligation;
    • for reasons of public interest; or
    • is necessary for the assertion, exercise or defence of legal claims;
  • according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, provided that
    • the correctness of the data is disputed by you;
    • the processing is unlawful, but you object to its deletion;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims; or
    • you have lodged an objection to the processing pursuant to Art. 21 DSGVO;
  • according to Art. 20 DSGVO the right to receive the personal data you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
  • according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can turn to the supervisory authority of your usual place of residence or workplace or to the supervisory authority of our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact data in our imprint.

Right of objection
In so far as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant when weighing up the interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims

This does not apply if the processing is for direct marketing purposes. In this case we will not process your personal data further for this purpose.

 

Privacy policy created with rechtstexter.de.